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First two weeks: documents, ID card, accounts, advisor.
I sincerely congratulate you on becoming students of our university! Today marks the beginning of a new chapter for you. Within the walls of our university, you will discover new knowledge, exciting opportunities, meaningful encounters, and unforgettable moments. Student life is a special period when you grow as individuals and take your first steps toward your future professional careers. Our university is ready to provide you with every opportunity to receive a quality education, discover your talents, and pursue ambitious goals. I wish you successful studies, high aspirations, bright ideas, and unforgettable moments throughout your student life! Welcome to our university! May your student journey begin with success!
With best wishes,
Chairman of the Board – Rector
Erkinbayeva Lyazzat Kalymbekkyzy
First two weeks: documents, ID card, accounts, advisor.
Rules and procedures
3 pages
Building map, bus routes, classrooms.
2 pages
Finances and payments, deadlines
3 pages
Sports clubs, sections, student council, internships.
2 pages
The section that carries the most trust.
3 pages
Building A, room 102. Bring your national ID and a copy.
School certificate (original), UNT certificate, 6 photos 3×4, IIN copy.
Local clinic first, then campus medical point — building 2, room 015.
Kaspi, Halyk, or university cashier. Keep the receipt.
Room 108, ready in 3 working days. Opens turnstiles and the library.
Format: firstname.lastname@dulaty.kz. Password issued with Platonus login.
Verify you can see your group, schedule, and curriculum.
Network: Dulaty-Student. Login is your Platonus credentials.
Campus map is in the Campus section.
Name and room in Platonus under 'My advisor'.
Named the way it sounds in your head. Each leads straight to the procedure.
Block it, write an application, duplicate in 3 days
Certificate, deadlines, how to reschedule
Window until 05.09, application with advisor
Installment and deferment: who and when
Order via Platonus, ready in 2 days
Psychologist, room 106, free and confidential
Where to go before it gets worse
Appeal: 24 hours after announcement
Problem → person → room → phone → hours
| Issue | Who handles it | Where | Phone | Hours |
|---|---|---|---|---|
| Lost student ID | Akhmetova A.S., student services | Bldg A, rm. 108 | ext. 108 | Mon–Fri 09:00–17:00 |
| Can’t pay on time | Ibraeva Zh.K., finance dept. | Bldg A, rm. 112 | ext. 112 | Mon–Fri 09:00–16:00 |
| Can’t access Platonus | IT help desk | Bldg A, rm. 214 | ext. 214 | Mon–Sat 08:30–18:00 |
| Fell ill during session | Dean's office | Faculty building | ext. dean | Mon–Fri 09:00–17:00 |
| Want to change elective | Your advisor | Room shown in Platonus | — | Office hours in Platonus |
| Struggling, need to talk | Psychologist Satybaldiyeva D.M. | Bldg A, rm. 106 | ext. 106 | Mon–Fri 10:00–18:00 |
| Dormitory question | Dorm #3 supervisor | Dorm #3, ground floor | 45-11-73 | Daily 09:00–20:00 |
Every platform and student tool — with a how-to guide in one click.
Taraz, 60 Tole bi St.
Interactive map. The same list of buildings and routes is given as text below.
Sign up during the first three weeks of the semester — via the sports department or the form below.
Sports dept.: Bldg S, rm. S-01, tel. ext. 301
Words everyone uses from day one but nobody explains.
Three items max — the rest in the full list.
Anonymous. No consequences. Response within 5 working days. Form is protected. Your name will not be disclosed under any circumstances.